Frequently Asked Questions

Each answer takes a few sentences. For the full steps, open the help article linked under it.

Getting started

Do I need to sign up first? ▾

There is no separate sign-up: your account is created the first time you sign in with Google. You can also open a template and try changes before you sign in; they stay in your browser until you sign in and save the template as your page.

Read the help article
How many pages can I create? ▾

A standard account can create 3 pages; the Pro plan allows 10. Plan Quota on your dashboard shows how many you use and the limit.

Read the help article

Editing and publishing

Do I need to publish again after I edit a published page? ▾

No. Your changes are saved automatically about a second after you make them, and visitors see them when they reload the page.

Read the help article
Who can see a page I have not published? ▾

Only you, while you are signed in. Anyone else, search engines included, sees Page not found at a draft's address.

Read the help article
Can I change my page address? ▾

Yes, in the editor's page settings, and a page address can be changed once every 7 days. For 30 days the old address sends visitors to the new one while the page is published, so the links you have shared and the QR codes you have printed keep working.

Read the help article
How do I close for today on the business hours card? ▾

In the business hours card's settings, choose Closed today, and the card shows you as closed today. It is saved as a special date, so it stops applying once the day has passed and there is nothing to switch back.

Read the help article

Sharing and contact

Can I print the QR code on business cards or menus? ▾

Yes. In the editor's page settings, choose Printable QR code, then Download QR code (PNG) for a 1024 × 1024 pixel image. Printed codes keep working for 30 days after you change your page address, so choose the address before you print.

Read the help article
How do visitors add me on LINE or call me? ▾

Add a Direct Contact card, paste your full https:// add-friend link into LINE Invite Link, and enter your number in Direct Phone Call. Visitors then tap a button to open LINE or start a call.

Read the help article
Can I add tracking codes or search engine verification? ▾

Yes, under Marketing and tracking in the editor's page settings. Tracking codes support Google Analytics 4, Google Ads, Meta Pixel, LINE Tag and Google Tag Manager, and verification tags appear only on published pages.

Read the help article

Domains and account

Can I use my own domain? ▾

Yes, with the Pro plan: an account can connect one custom domain to its Pro page, and its other pages can open under that domain at short addresses such as yourdomain.com/menu. Choose Set as Pro page on the page's card on your dashboard, then add the domain in the editor and a CNAME record that points to cname.pressagen.com. If the plan ends, the domain is suspended until you renew.

Read the help article
Does PressaGen store my password? ▾

No. You sign in with a Google account only, and PressaGen has no password of its own and stores none.

Read the help article
What happens to my data when I delete a page? ▾

The page content, its newsletter subscribers, its messages and its daily view counts are deleted together, and this cannot be undone.

Read the help article

Plan and billing

What does Pro add, and what does it cost? ▾

Pro is a yearly plan that raises the page limit from 3 to 10 and lets you use your own domain. Every card and template is already in the free plan, and the pricing page shows the price and both plans side by side.

Read the help article
How do I cancel Pro, and what happens then? ▾

Choose Manage subscription on your dashboard and cancel in the billing page that opens; Pro keeps working until the period you paid for ends. After that your account returns to the free plan: your pages stay, your custom domain is suspended until you renew, and no new page can be created while you have 3 or more.

Read the help article
Can I get a refund? ▾

Refunds follow Lemon Squeezy's refund policy and the consumer protection law that applies to you. Lemon Squeezy sells the plan and issues the receipt.

Read the help article